Who we are

Integrated System Diagnostics (ISD) is a US-headquartered, multinational corporation dedicated to the dissemination and successful application of model-based process improvement technology.

ISD was founded in 1994 as an original, fully endorsed spin-off of Carnegie Mellon University’s Software Engineering Institute (CMU/SEI), a Federally Funded Research and Development Center (FFRDC) sponsored by the US Department of Defense.

We approach our engagements with a pragmatic, no-nonsense focus on helping you achieve your business objectives.

We are the preferred supplier to some of the most successful organizations implementing model-based process improvement today. Our clients represent a diverse set of companies spanning all major industry segments and all maturity levels. We are internationally recognized experts in high maturity. Customer referrals provide us with our largest source of new clients.

For more information about our organizational and individual credentials and accomplishments please see our credentials page.

What we do

Integrated System Diagnostics was founded on the belief that the integration and focused application of people, process, tools and technology is essential to business success. Our belief is confirmed by our seventeen-year history of client successes and we are committed to bringing the benefits of our structured approach to your organization.

We offer training, appraisals, consulting services, and software to support the implementation of integrated model-based process improvement programs. Our approach is proven to achieve results – timely, cost-effective, and with lower risk.

ISD resources are some of the most experienced in the industry. To a degree that is unparalleled in our market, our personnel function as an integrated, actively managed team, utilizing and refining shared processes, standardized assets and the best available tools and technology. This allows us to deliver products and services that are unequaled in consistency, accuracy, quality and value.

Our staff participated on the CMMI Product Development Team as key contributors to the development of the Standard CMMI Appraisal Method for Process Improvement (SCAMPI). We continue to lead in R&D, having contributed to the development of ITsqc’s eSCM-SP, contributed to and piloted the High Maturity Process Areas of CMMI v1.3, and developed our proprietary Comprehensive Appraisal Method (CAM), Integrated System Framework (ISF), and Appraisal Wizard, Model Wizard, and Model Mapper software product suite.

For more information about our specific products and services please see the trainingconsultingappraisal and tools pages.


To be the most respected supplier of model-based process improvement products and services through the integration and focused application of world-class people, process, tools and technology.


  • To enable our clients to achieve their own process improvement successes.
  • To provide value to our clients through the timely transition of knowledge and skills.
  • To lead global efforts to develop and refine new models and methods.
  • To establish the practical value of models and methods for achieving compliance at all scales of governance, from the local to the international.

Meet some of our clients

Join the ranks of successful organizations that have partnered with us to achieve their process improvement objectives.